Tag Archives | customer service

Escalation of Business Loss

  Does your company experience an escalation of business loss as result of customer disatisfaction?  Let’s say that you are a customer who is a home owner that pays for cable television, internet or some other service. If the service does not function properly, then you may complain. Should your complaint not be immediately resolved […]

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Key to Success in the World of Domains

When buying products or services, being the recipient of great customer service, is the key to success for establishing a brand.  Especially in the arena of domain names, and website services, superior communication is the most valuable commodity. For any venture in the realm of technology, where complexities can seem overwhelming and jargon has its […]

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Communication Strategies

Communication strategies for dealing with disgruntled customers on the phone require specialized training. To deliver high quality customer service on the phone one must utilize one’s listening skills to compensate for the lack of body language. Inflection in the voice of the customer could be an indication of satisfaction or displeasure with the service one […]

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